This Shipping Policy describes how FARSAK HOLDINGS PRIVATE LIMITED handles the dispatch and delivery of physical products ordered through our platform. Please review this policy before placing an order.
For digital products and services, no physical shipping applies. Delivery is completed electronically upon payment confirmation.
All orders are processed within 1–3 business days of payment confirmation (excluding weekends and public holidays). You will receive an order confirmation email immediately after purchase and a dispatch notification with tracking details once your order ships.
Please note: Orders placed on Saturdays, Sundays, or public holidays will begin processing on the next available business day.
Estimated delivery times from the dispatch date:
These are estimates and may vary due to courier delays, customs clearance (for international orders), or adverse weather conditions.
Shipping charges are calculated at checkout based on your delivery location and the weight of your order:
All shipping charges are displayed clearly before you complete your purchase.
Once your order is dispatched, you will receive an email containing:
If you do not receive tracking information within 4 business days of your order confirmation, please contact us at shipping@farsak.com.
It is the customer's responsibility to provide a complete and accurate delivery address. FARSAK HOLDINGS is not liable for delays or failed deliveries caused by incorrect or incomplete address information. Address changes cannot be guaranteed after an order has been dispatched.
If a delivery attempt fails (due to the recipient being unavailable, incorrect address, or refusal to accept), the courier will typically make up to 2 additional attempts. If the package is returned to us, a re-delivery charge will apply. We will contact you to arrange reshipment.
If your order arrives damaged or is confirmed lost in transit:
See our Refund Policy for full details.
For international orders, the recipient is responsible for all customs duties, import taxes, and brokerage fees imposed by the destination country. These charges are not included in our shipping fees and are beyond our control. Please check your local customs regulations before placing an order.
For all shipping-related queries, please reach out to:
FARSAK HOLDINGS PRIVATE LIMITED
Email: shipping@farsak.com
Website: farsak.com